Overview
Partners and Service Providers can use the SaaS controller to provide regional or global Kubernetes as a Service for end customer's applications.
Bare Metal Provider¶
Some customers want their clusters to operate on bare-metal. Providers that currently provide bare metal compute infrastructure can leverage the controller to provide higher value service where their customers can consume "clusters on bare metal" for their applications.
Regional Providers¶
Although the large public cloud providers provide a large footprint, they may not be present in certain geographies that may be required for the customer's application. For example, countries such as Turkey, Israel and Saudi Arabia do not have public cloud footprint yet. A number of providers focus on these locations.
Managed CPE¶
Many service providers offer a remotely managed compute platform that are deployed in customer premises where end customer applications can be deployed and managed. For example, a retailer may have 1,000s of stores and the in-store employees may require access to a store inventory application. Once containerized, these can be operated on the in-store CPE platform.
Every partner can be optionally white labeled. They can acquire, manage and support their end customers and may wish to provide a branded experience for their customers.
Partner Ops Console¶
Service Provider partners will use the Partner Ops Console to add/update/delete end customer orgs that they acquire and support. They will also use this console to manage the lifecycle of the clusters they operate.
The business relationship is between the provider and their customers. Service Providers are expected to provide Tier-1 and 2 support for their customers and leverage support behind the scenes.
API Integration¶
Partners can programmatically drive workflows in the controller directly from their existing order and customer management platforms using Swagger based APIs.